At Master Cove, every order ships free to your front door with tracking. If a shipping charge ever applies to a specific item, it's shown clearly on the product page and at checkout before you pay. Here's everything you need to know about how your furniture gets to you.
Shipping cost: Free on every order. If an item ever carries a shipping charge, it's shown on the product page and at checkout — never a surprise at the end.
Delivery method: Parcel carrier or freight carrier, delivered to your front door or building entrance.
Delivery time: Parcel orders typically arrive within 7–12 business days. Large items shipping by freight can take 3–4 weeks.
Shipping area: Currently the contiguous United States.
Most of our furniture ships free. A small number of items — typically larger or heavier pieces from suppliers with higher freight costs — include a shipping charge. When that applies, the amount is shown directly on that product's page and in your cart before checkout, so you always know the full cost before you pay.
Once your order is placed, we coordinate directly with our furniture suppliers to prepare your item for shipment. Most parcel orders leave the warehouse and are delivered within 7–12 business days. Larger items that ship by freight typically take 3–4 weeks in transit. Some made-to-order or high-demand items may take longer — if that's the case for your order, we'll notify you by email.
Depending on the size of the piece, your order will arrive one of two ways:
Deliveries do not include in-home placement, assembly, or packaging removal. For large pieces, we recommend having a second person available to help bring the item inside. Please inspect your delivery on arrival and note any visible damage with the carrier.
Once your order ships, you'll receive a confirmation email with tracking information where available. You can also check your order status on our Order Tracking page at any time.
While we work hard to meet our estimated delivery windows, delays can occasionally occur due to supplier stock availability, weather, or carrier disruptions. If your order is delayed, we will proactively reach out with an updated timeline.
If your furniture arrives damaged or a part is missing, please contact us within 48 hours of delivery with photos of the issue, and we'll work quickly to resolve it — whether that's a replacement part, a full replacement, or a refund.
If you have any questions about your shipment or delivery, please reach out to us:
Master Cove LLC
Brooklyn, NY
Email: mastercovestore@gmail.com
Phone: (347) 206-0372
