Master Cove LLC ("Master Cove," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit or make a purchase from mastercove.com (the "Site").

Information We Collect

When you browse our Site or place an order, we may collect the following types of information:

• Contact information — name, email address, phone number, shipping and billing address
• Order information — items purchased, order value, and order history
• Payment information — processed securely through Stripe; Master Cove does not store your full credit card number on our servers
• Device and usage information — browser type, IP address, pages visited, and time spent on the Site, collected automatically through Google Analytics

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including coordinating shipment through our suppliers
• Communicate with you about your order, including confirmations and shipping updates
• Respond to customer service inquiries
• Improve our Site, products, and customer experience
• Send occasional marketing communications, which you may opt out of at any time

How We Share Your Information

We do not sell your personal information. We share information only as necessary to operate our business:

• Suppliers and fulfillment partners — your shipping information is shared with the supplier fulfilling your order so your furniture can be delivered
• Payment processing — Stripe processes your payment securely and maintains its own privacy practices
• Service providers — we use third-party tools such as Supabase (database hosting) and Resend (email delivery) to operate the Site and communicate with customers
• Legal requirements — if required to do so by law or in response to valid legal requests

Cookies & Analytics

Our Site uses cookies and similar technologies, including Google Analytics, to understand how visitors use the Site and to improve our offerings. You can disable cookies through your browser settings, though some Site features may not function properly without them.

Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the email below. You may also unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Master Cove LLC
Brooklyn, NY
Email: mastercovestore@gmail.com
Phone: (347) 206-0372